‘Why should newspapers not be held accountable?’ by Ian Mayes, the Guardian’s first readers’ editor, November 1997 until April 2007
‘I had to deal with the Guardian’s fast-changing relationship with readers’ by Siobhain Butterworth, Guardian readers’ editor, April 2007 to January 2010.
‘Willingness to admit error is key in the fake news era’ by Chris Elliott, Guardian’s readers’ editor, August 2010 to March 2016.
Trial and error: 20 years of work by the readers’ editor’s office by Paul Chadwick, current readers’ editor of the Guardian, since June 2016.