Columns-Featured

Post-election comments across the globe

Members of ONO compare notes on what readers, listeners and viewers have been saying about coverage of the U.S. presidential election, and share some of their own thoughts on what they are hearing from the public. … Read More

We must call the ‘alt-right’ what it is: fascist, racist, white supremacist

“The term should be avoided whenever possible; if there is no way around using it – for example, in a quote – it should always be explained in the most transparent and blunt terms.”
— Globe and Mail Public Editor Sylvia Stead … Read More

NPR’s Election Coverage: A Review And Wrap Up

Ombudsman Elizabeth Jensen offers an analysis of NPR’s coverage of the U.S. presidential campaign. … Read More

What ails business journalism

“The biggest nightmare for any journalist is the fear of losing access,” says A. S. Panneerselvan, readers’ editor at The Hindu.
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Transparency with sources – and readers – is necessary

A recent feature in the Life section in a series called “It Happened to Me” was not transparent and open with readers, says Globe and Mail Public editor Sylvia Stead. … Read More

Deploring ‘the deplorables’

“Answering your own question, especially about Trump, is usually not a good idea. ”
-PBS Ombudsman Michael Getler
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Voluntary Media Council of Zimbabwe joins ONO

The Organisation of News Ombudsmen is delighted to welcome a new member to its ranks: The Voluntary Media Council of Zimbabwe. … Read More

Does Facebook owe its users a public editor?

“Accountability and openness always serve the public well.”
— CBC Ombudsman and ONO President Esther Enkin
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Memory and images

The most memorable news images might not be violent – they might not even be real – which is why the media should consider carefully how they illustrate their stories.
— Stephen Pritchard, Readers’ Editor, The Observer … Read More

Truth in Syrian coverage: It’s not that simple

“In complex and controversial topics like this one (hostilities in Syria) everyone has a preferred narrative or a preference about what points and perspectives should be emphasized. The absence or lack of emphasis on that preferred narrative is not bias.”
— CBC Ombudsman Esther Enkin … Read More